Suchergebnisse

Voluntary sector organisations are operated principally by volunteers who are not obliged to share their knowledge, as might be expected in a for profit company, with a greater consequent loss of knowledge should individuals leave. This research examines how a volunteer-led organisation, the Campaign for Real Ale (CAMRA), acquires, stores and shares its project knowledge in the context of event management. Three annual CAMRA festivals of different sizes and maturity were selected to see how volunteers' knowledge is managed in the process of organising their festivals. Key festival officers were interviewed and focus groups, comprising of festival volunteers, were conducted. While the maturity of a festival and its size seemed to influence the ways in which knowledge was managed there were some commonalities between festivals. Evident was a strong master-apprentice model of learning with little formal training or record keeping except, that is, where legislation and accountability in treasury and health and safety functions were necessary. Trust between volunteers and their need to know and to share information appeared to be dependent, in part, on their perception and confidence in the success of the overarching project organisation, and this helped shape volunteers' knowledge sharing practices. Whilst there was evidence of a laissez-faire approach to codification and the sharing of knowledge, this was less so when volunteers recognised a genuine lack of knowledge which would hinder the success of their festival. The analysis also highlighted factors related to the sharing of knowledge that, it is suggested, have not been identified in the for-profit sector.

Peer-reviewed ; The Universitat Oberta de Catalunya (UOC) was created in 1994, with its headquarters in Barcelona, as an initiative of the Catalan Government. It was set up from the very beginning as a fully Internet-based distance e-learning university, with a very specific model to deliver distance education (Duart and Sandrà 2000; Cobarsí 2008). Keeping into account such organizational features, the UOC was called to be a key actor in LIS distance education. With this goal in mind, a new undergraduate degree in LIS (Llicenciatura en Documentació) was set up in 1999. ; La Universitat Oberta de Catalunya (UOC) fue creada en 1994, con sede en Barcelona, como una iniciativa de la Generalitat. Se estableció desde el principio como una universidad a distancia totalmente basada en Internet e-learning, con un modelo muy específico para ofrecer educación a distancia (Duart y Sandrà, 2000; Cobarsí 2008). Teniendo en cuenta estas características organizacionales, la UOC fue llamada a ser un actor clave en la educación a distancia LIS. Con este objetivo en mente, un nuevo título de grado en LIS (Licenciatura en Documentació) se creó en 1999. ; La Universitat Oberta de Catalunya (UOC) va ser creada el 1994, amb seu a Barcelona, com una iniciativa de la Generalitat. Es va establir des del principi com una universitat a distància totalment basada en Internet e-learning, amb un model molt específic per a oferir educació a distància (Duart i Sandra, 2000; Cobarsí 2008). Tenint en compte aquestes característiques organitzacionals, la UOC va ser cridada a ser un actor clau en l'educació a distància LIS. Amb aquest objectiu en ment, un nou títol de grau en LIS (Llicenciatura en Documentació) es va crear el 1999.